Personal Data Processing Policy
ТОО "EUROELECTRIC Kazakhstan"
1. General provisions

This Personal Data Processing Policy has been developed in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" and other regulatory legal acts of the Republic of Kazakhstan.

The Policy defines the procedure for processing and protecting the personal data of individuals provided when using the website https://euroelectric.kz.

The purpose of the Policy is to ensure the protection of the rights and freedoms of individuals when processing their personal data, as well as to establish a unified procedure for collecting, storing, using, and destroying such data.

2. Categories of Personal Data Processed

The Operator may collect and process the following categories of personal data:

  • Surname, first name, and patronymic;

  • Contact information (phone number, email address, postal address);

  • Details for contract execution and product delivery;

  • Data provided when contacting through feedback forms on the Website.

The following data may be collected automatically:

  • IP address, location data;

  • Information about the type of device and browser;

  • Cookies and data about actions on the Website;

  • Statistical data (visit time, page views, clicks).

3. Purposes of Personal Data Processing

Personal data is processed by the Operator for the following purposes:

  • Registration and processing of user requests;

  • Conclusion and fulfillment of contractual obligations;

  • Delivery of goods and provision of services;

  • Sending notifications and informational messages (with the user’s consent);

  • Improving service quality, analyzing website traffic, and enhancing website usability.

4. Legal grounds for processing

Personal data is processed on the basis of:

  • Consent of the personal data subject;

  • Requirements of the legislation of the Republic of Kazakhstan;

  • The necessity of fulfilling contractual obligations.

5. Procedure and conditions of processing
  • Personal data is stored no longer than required for the purposes of its processing, unless otherwise provided by the legislation of the Republic of Kazakhstan.

  • Data processing is carried out using organizational and technical security measures aimed at preventing unauthorized access, alteration, blocking, or destruction of data.

  • Access to personal data is granted only to authorized employees of the Operator.

6. Rights of the personal data subject

The personal data subject has the right to:

  • Receive information about the processing of their personal data;

  • Request clarification or correction of their data;

  • Withdraw consent for the processing of personal data;

  • Request the deletion or blocking of personal data if it is processed unlawfully.

To exercise their rights, the subject may contact the Operator using the provided contact details.

7. Duties of the Operator

The Operator is obliged to:

  • Ensure the confidentiality of personal data;

  • Take measures to prevent unauthorized access to data;

  • Provide personal data subjects with access to their data upon request;

  • Cease the processing of personal data upon expiration of the retention period or withdrawal of consent.

8. Transfer to third parties

Personal data may be transferred to third parties only in the following cases:

  • To fulfill contractual obligations (e.g., to courier services for delivery);

  • At the request of authorized government bodies in cases provided by the legislation of the Republic of Kazakhstan;

  • With the consent of the personal data subject.

Transfer to third parties for other purposes without the subject’s consent is not permitted.

9. Use of cookies and analytical services

The Website uses cookies and web analytics services (Google Analytics, Yandex.Metrica, etc.) that collect anonymous data about user visits. This data is used to analyze and improve the Website’s performance. Users can independently limit or disable the use of cookies in their browser settings.

10. Operator's contact information

Operator: LLP "EUROELECTRIC Kazakhstan"
Address: Almaty, Bukhar Zhyrau Boulevard, Building 27/5, Unit 575, Postal Code 050021
Email: manager@euroelectric.kz
Phone: +7 701 419 0895